Gregory Nowicki
Chief Executive Officer
Highly renowned and accredited Senior Executive/Partner with over 30 years of leadership experience focused on growth, turnaround, operations, and corporate finance success. Achievements in cross-functional leadership, full-scale operations development, and inviolable double-digit financial strategy integrations, and cultivated a reputation for
spearheading future growth objectives, building unparalleled customer satisfaction, and developing strong team unity.
Sean Dickson
Chief Operating Officer
Sean has more than 36 years of experience in the ARM industry beginning as a collection rep and with the right mindset, effort, and great support along the way, he has been able to spend the last 32 years in leadership positions including at the C-level. A substantial portion of his career has been focused in the Financial Services sector (Bank Card, Auto, Installment Loans) his experience includes Government (Dept of ED and Treasury), Telecom, Property Management, and various CXO/BPO projects.
Zubin Balsara
Chief Technology Officer
Mr. Balsara, a seasoned executive leader with 24 years in finance and computer software, excels in driving enterprise software solutions. With a strategic focus, Zubin has led IT departments, overseeing the development of key applications that play a critical role in debt collection processes. His expertise lies in software design, AI/ML, Cloud services, and Agile methodologies. Zubin brings a wealth of experience and a forward-thinking approach to IT Leadership.
Jenifer Zekowski
Chief Administrative Officer
Jen brings more than 25 years of experience operating in the BPO, CRM, and Collections space. Throughout her career, Jen has eagerly accepted a variety of roles across multiple verticals servicing some of the largest Bank cards, Auto deficiency, Student and Fintech lending, Telecommunications, and Mortgage programs. Throughout her career, Jen has established a clear passion for operational excellence. Through her reputation of transparency and strong client engagement, Jen strives to make a meaningful impact on the lives of our employees and customers by challenging the status quo and applying innovative improvement by way of collaboration.
Dustin Holbrook
Vice President of Inside Sales
As the Vice President of Inside Sales, Dustin brings a wealth of knowledge and over 15 years of experience to the position. With a strong background in leadership, sales management, as well as a deep understanding of sales strategies; Dustin has been the driving force behind a positive culture, revenue growth and exceptional Customer satisfaction.
Jackie Berry
Vice President of Operations
Jackie Berry is a results-driven operations executive with over 42 years of experience in both 1st and 3rd party collections. She has a proven track record of leading large teams, exceeding performance targets, and driving operational excellence across diverse portfolios and industries. Known for her strategic leadership and deep expertise in client relationship management, Jackie consistently delivers revenue growth while maintaining top-tier compliance and efficiency standards. Throughout her career, she has successfully managed domestic and international operations, built high-performing teams, and cultivated long-standing client partnerships. Her leadership style emphasizes accountability, continuous improvement, and a commitment to excellence.
Positive Consumer Experience
Our goal has been to anticipate what is acceptable in advance what our clients require from our collection efforts.
Synergetic Communication Services
For over 28 years, we have demonstrated high performance and compliant policies that are communicated in a professional and effective manner.
Work for Synergetic Communication
At SynCom, we recognize that attracting the finest talent and providing them with the best possible working environment is critical to our continued success.